Expert-led guidance for IT service management professionals transitioning to the new ITIL® standard.
Why ITIL® v5
ITIL® is the global best-practice framework for IT service management, aligned with the ISO/IEC 20000 international standard and adopted by over 90% of Fortune 500 companies worldwide.
v5 is built for how organizations actually operate now. It integrates AI, digital experience, and end-to-end product and service lifecycle management into a single framework.
Foundation is the required entry point for every advanced ITIL® designation: Practice Manager, Managing Professional, Strategic Leader, and Master. No Foundation, no path forward.
It applies far beyond IT. v5 is designed for anyone involved in digital products and services, from ops and delivery to product management, strategy, and transformation.
With over 3 million certified professionals globally, ITIL® is one of the most recognized and portable credentials you can hold. Valued across industries and borders.
How It Works
Step 1
Get the free ITIL® v5 guide
Step 2
Master the three domains
Step 3
Pass with confidence
Download the free guide to fast-tracking your ITIL® v5 Foundation pass and see what structured certification prep looks like.
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Certification prep for ITIL® v5 and the full OPM suite (PMP®, PgMP®, PfMP®). Designed for practical mastery. Available on-demand, live online, and live in-person for individuals and groups.
Be first in line when our ITIL® v5 certification prep launches.
Join waitlistGet notified when our PMP® certification prep goes live.
Join waitlistYour real exam might be boring. Your prep doesn't have to be. We gamify certification prep so the material sticks and the process doesn't feel like a grind.
Built and reviewed by people with Fortune 500 experience and top exam scores.
New concepts click into a framework you already understand instead of feeling like a stack of disconnected topics.
Every piece of content tracks directly to the official content outlines and exam criteria. No outdated material, no guesswork.
On-demand, live online, or live in-person. Study on your schedule, your way.
"I got a 98/100 within days of reading the study guide for ITIL® 4 to v5!"
Maj D.
IT Service Manager
FAQ
ITIL® has been the global best-practice framework for IT service management for over three decades. Adopted by 90%+ of Fortune 500 companies and aligned with the ISO/IEC 20000 international standard. Version 5 evolves the framework for today's AI-driven, digitally integrated world, covering the full lifecycle of digital products and services from strategy through delivery and continual improvement.
ITIL® v5 is being rolled out in phases, but the Foundation exam is live now. Check PeopleCert for the latest on upcoming module availability and transition deadlines.
Yes. Existing ITIL® v4 certifications remain valid. However, transitioning to v5 will ensure your knowledge aligns with the latest framework and best practices.
The guide covers the key changes from v4 to v5, updated domain breakdowns, study strategy recommendations, and transition timeline guidance from PeopleCert.
OPMcoach™ serves IT service management professionals and aspiring professionals, project managers transitioning into ITSM, consultants, and anyone preparing for ITIL® v5 certification.
Courses are currently in development to match the new exams. Join the waitlist by downloading the free guide and you will be notified as soon as enrollment opens.
Have another question? Get in touch
New to ITIL®? Start with the framework that runs 90% of the Fortune 500.
Already ITIL® 4 certified? See what changed in v5 and how to pass Foundation fast.
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